Thursday, June 18, 2009

Attitude

I asked for a quotation yesterday, the Indian manager promised to send to me. An e-mailed was sent to confirm my requirement.

No feedback, we called his office this morning, left a message asking him to return call. Of course, no response. After lunch I called his mobile again, he denied receiving my e-mail and stated firmly he did send me the e-mail. He defended, “I sent to you yesterday, if you did not receive it what can I do?”

Heh… is this the attitude to do business? The market is small here, when a company monopolizes particular business, they could be arrogant…